5 Ways Telehealth Nursing Has Changed Healthcare Jobs

Telehealth nursing has had a massive impact on healthcare in recent years and especially since the 2020 pandemic. Now more than ever, patients opt for video appointments instead of in-office visits, and healthcare providers have had to adjust to this new world.

With the uptick in technology-focused care, nursing jobs have changed, and it’s likely only the beginning. This article will look at what telehealth nursing means, how it’s impacted healthcare, and what that means for nursing jobs going forward.

What Is Telehealth Nursing?

Telehealth nursing means providing virtual and remote nursing care to patients using technology. According to the American Academy of Ambulatory Care Nursing (AAACN), telehealth technology can include “mobile smartphones, kiosks, and web-based and digital platforms.”

Old-school telehealth services were about appointments conducted by phone. Today, providers can connect with patients over phone calls, email, or video platforms through various programs. The exact setting depends on what the hospital provides and each patient needs.

How Does Telehealth Nursing Affect Healthcare Jobs?

The percentage of people scheduling telehealth appointments has skyrocketed since 2019. Whether one sees this as a positive or not, there’s not doubt that moving from in-person to virtual follow-ups is going to change how nurses do their jobs.

Here’s how nursing jobs — and healthcare jobs in general — have been affected by telehealth nursing.

1. Patient Monitoring Goes Remote

Remote patient monitoring (RPM) is the use of digital technology to gather medical data while monitoring and providing direct patient care remotely. Telehealth services also this type of care without the patient and provider having to be in the same place.

RPM can help:

  • Decrease the number of hospital re-admissions
  • Improve quality of life for patients
  • Provide safer and easier help to chronically ill patients
  • Reduce the length of hospital stays

RPM allows nurses to provide care virtually, impacting how they record data, schedule follow-ups, give care instructions, and so much more.

2. Increased Accessibility to Patients

Telehealth can also make nurses more available to patients. Instead of scheduling an in-person appointment, patients can reach out from the comfort of home. Nurses might be able to provide adequate care to more people and in more meaningful ways.

3. Shorter Appointments

Telehealth consultations tend to take 20% less time than in-person visits, saving nurses more time in between appointments. They don’t have to worry about commute times, physically taking vitals, and other steps that time extra time. Nurses might be able to provide quality care in shorter spurts of time.

4. Potential Solutions for the Nursing Shortage

Nursing shortages hit healthcare like a ton of bricks during COVID-19, causing severe nurse burnout. Telehealth nursing might help relieve some of the issues related to both shortages and burnout.

Since nurses spend less time charting and moving between patients with telehealth appointments, they can engage in more one-on-one interactions with patients despite shorter overall appointment times. Nurses and other healthcare providers are spending less time on routine administrative tasks and more time assisting those they entered this field to help.

5. There are Unique Challenges, Too

It’s not all rainbows, of course. Telehealth services have come with limitations, and nurses should be aware of the growing pains. When the pandemic hit, healthcare providers were forced to start using telehealth platforms without comprehensive training. Both nurses and patients have had to adjust to the new technology.

Also, many hospitals quickly invested in telehealth technology without much prior research, and they might now be left with equipment that doesn’t best suit their patient types or practice. This can present challenges as everyone adapts.

Telehealth nursing is the new normal in many ways. Healthcare organizations should keep these changes in mind when updating internal processes and recruiting and hiring nurses amidst the emergence of telehealth.

How Diversity Impacts Employee Retention and Makes Your Business Stronger

We can all agree that diversity is a positive thing in the workplace. Not only does a diverse workforce help employees feel like they belong, but it also improves employee retention rates and benefits the company as a whole.

It can sometimes be challenging to see a clear connection between hiring choices and long-term results like employee retention. Here are some of the ways prioritizing diversity and inclusion pays off.

People Stay Longer When They Feel Valued and See Growth Potential

Diversity can help combat many of the barriers minority and marginalized communities experience in the workplace. One study from Deloitte found that companies with inclusive cultures had higher employee retention rates and had less trouble recruiting new employees than companies without inclusivity.

Turnover rates skyrocket when employees have vastly different experiences from their peers or they sense unfairness. Research shows that women in tech jobs are two times more likely than men to quit, and Latino and black employees in the same industry are 3.5 times more likely to leave than white or Asian employees.

If an employee feels like an “other” compared to their peers, they won’t find the firm ground required for job growth. For example, it would be difficult for anyone to picture themselves working up to an executive level if there are no other minorities in those positions. But a diverse workplace where everyone values differences will allow workers to see themselves at that company long-term — because they want to be there.

Diversity Fosters Mutual Respect for Differences

Companies that focus on diversity foster a community that appreciates individuality. When employees don’t feel like they need to hide aspects of themselves, they’re more likely to see themselves as part of the group. And a diverse group has respect for what each peer brings to the workplace. They’ll feel encouraged to provide their unique skills and insights to the job, which means they’ll want to stick around longer.

Diversity Considers Individual Needs

Focusing on diversity means recognizing that there’s no such thing as a perfect worker and that everyone has different needs, challenges, and strengths.

Companies should regularly ask employees what they need to do their job most effectively. Employees are more likely to stay at a company that listens to their needs for accommodations that help them bring their best each day.

A Diverse Workforce Builds Greater Reputations and Has Better Performance

While diversity and inclusion are about the workers first, there are significant business pros, as well. As we’ve already mentioned, diversity impacts employee retention rates positively in many ways. It also helps the company by:

  • Fostering creativity. Diverse cultures mean various forms of thinking about problems and solutions. Companies with employees from different backgrounds will prevent ideas from staying stagnant or lacking creativity. Ultimately, that means staying at the forefront of the industry.
  • Developing positive reputations. Businesses that focus on diversity become known for their recruitment and hiring practices. Reviews and word-of-mouth encourage high-quality talent from all backgrounds to keep an eye on your organization.
  • Greater financial performance. Companies with diverse workplaces have been shown to produce better financial numbers. They meet more financial targets, bring more innovation to their fields, and deliver better business outcomes.

It’s also important to note that inclusive strategies are best performed through the lens of fostering a more positive, diverse, and creative workforce rather than by the numbers. However, there’s no denying the correlation between diversity and employee retention, which can benefit everyone.

At Alabama Media Group, we connect employers with the right people for their company and culture using an outbound multi-channel recruitment strategy. Learn more here or contact us today.

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